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	<title>Comments on: PR agencies and privacy</title>
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	<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/</link>
	<description>a blog by mat morrison</description>
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		<title>By: Mat Morrison</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4868</link>
		<dc:creator>Mat Morrison</dc:creator>
		<pubDate>Fri, 30 Apr 2010 16:26:37 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4868</guid>
		<description>Hope my email response got to you! In order of importance, here are some answers as I see them. 


	I no longer work for Porter Novelli, but I can tell you a little about the thinking behind the programme. This information will necessarily be somewhat out of date now.
	People were, in fact, encouraged to come up with their own phrase; I don&#039;t think we ever really pushed a company-wide disclosure statement. That would have been a bit small-print-y, and we wanted people to express themselves, and fit the statement to the context. If you search on (say) &quot;I work for Porter Novelli&quot;, you&#039;ll find somewhere in the region of 3K search results. My own disclosure statement said something like &quot;I head up digital planning at Porter Novelli, the global public relations company. If my opinions reflect those of the company, then I&#039;m probably doing something right.&quot; But it would change. On Facebook, for example, it simply said &quot;Employer: Porter Novelli.&quot;
	&quot;the global public relations company&quot; thing was my fairly half-assed attempt to help our SEO rankings for those search keywords and qualifiers. If people were going to be lazy and simply copy &amp; paste the disclosure statement, why not get some SEO benefit where possible?



Hope this makes sense.</description>
		<content:encoded><![CDATA[<p>Hope my email response got to you! In order of importance, here are some answers as I see them. </p>
<p>	I no longer work for Porter Novelli, but I can tell you a little about the thinking behind the programme. This information will necessarily be somewhat out of date now.<br />
	People were, in fact, encouraged to come up with their own phrase; I don&#8217;t think we ever really pushed a company-wide disclosure statement. That would have been a bit small-print-y, and we wanted people to express themselves, and fit the statement to the context. If you search on (say) &#8220;I work for Porter Novelli&#8221;, you&#8217;ll find somewhere in the region of 3K search results. My own disclosure statement said something like &#8220;I head up digital planning at Porter Novelli, the global public relations company. If my opinions reflect those of the company, then I&#8217;m probably doing something right.&#8221; But it would change. On Facebook, for example, it simply said &#8220;Employer: Porter Novelli.&#8221;<br />
	&#8220;the global public relations company&#8221; thing was my fairly half-assed attempt to help our SEO rankings for those search keywords and qualifiers. If people were going to be lazy and simply copy &amp; paste the disclosure statement, why not get some SEO benefit where possible?</p>
<p>Hope this makes sense.</p>
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		<title>By: Outtanames999</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4862</link>
		<dc:creator>Outtanames999</dc:creator>
		<pubDate>Tue, 20 Apr 2010 10:08:37 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4862</guid>
		<description>This blog is &quot;over&quot;? Do blogs have beginnings and endings?

I googled “I work for Porter Novelli, a global public relations company.&quot; today and find about 9 links and a few tweets.

Does this mean the policy has been revised to no longer require this disclosure? Or does it mean that P/N has seen the wisdom of going underground? Or does it mean Google isn&#039;t very good at finding this particular phrase?</description>
		<content:encoded><![CDATA[<p>This blog is &#8220;over&#8221;? Do blogs have beginnings and endings?</p>
<p>I googled “I work for Porter Novelli, a global public relations company.&#8221; today and find about 9 links and a few tweets.</p>
<p>Does this mean the policy has been revised to no longer require this disclosure? Or does it mean that P/N has seen the wisdom of going underground? Or does it mean Google isn&#8217;t very good at finding this particular phrase?</p>
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		<title>By: Social Media Policy Examples &#124; 123 Social Media</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4542</link>
		<dc:creator>Social Media Policy Examples &#124; 123 Social Media</dc:creator>
		<pubDate>Wed, 01 Jul 2009 17:02:41 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4542</guid>
		<description>[...] PR Agencies and Privacy - MediaCzar (Mat Morrison) - This is probably one of the most detailed &#8220;train of thought&#8221; post about social media policy when dealing with an agency perspective I have seen. Thanks to Mat for detailing his thoughts. [...]</description>
		<content:encoded><![CDATA[<p>[...] PR Agencies and Privacy &#8211; MediaCzar (Mat Morrison) &#8211; This is probably one of the most detailed &#8220;train of thought&#8221; post about social media policy when dealing with an agency perspective I have seen. Thanks to Mat for detailing his thoughts. [...]</p>
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		<title>By: Mat Morrison</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4464</link>
		<dc:creator>Mat Morrison</dc:creator>
		<pubDate>Fri, 08 May 2009 14:33:10 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4464</guid>
		<description>Mollybob -- you should take a look at a post by a colleague of mine, Chris Nee over on Clicking &amp; Screaming called &lt;a href=&quot;http://clickingandscreaming.com/2009/04/28/the-presentation-of-self-in-social-media/&quot; rel=&quot;nofollow&quot;&gt;The Presentation of Self in Social Media&lt;/a&gt; -- some interesting points raised there. 

We have a network of &quot;ambassadors&quot; across our many offices -- all of whom have actively fed into this project. Everyone else; colleagues, clients and competitors have had a chance to share &lt;a href=&quot;http://mediaczar.com/blog/2008/07/our-social-media-policy/&quot; rel=&quot;nofollow&quot;&gt;their thoughts&lt;/a&gt; on this and other blogs.</description>
		<content:encoded><![CDATA[<p>Mollybob &#8212; you should take a look at a post by a colleague of mine, Chris Nee over on Clicking &amp; Screaming called <a href="http://clickingandscreaming.com/2009/04/28/the-presentation-of-self-in-social-media/" rel="nofollow">The Presentation of Self in Social Media</a> &#8212; some interesting points raised there. </p>
<p>We have a network of &#8220;ambassadors&#8221; across our many offices &#8212; all of whom have actively fed into this project. Everyone else; colleagues, clients and competitors have had a chance to share <a href="http://mediaczar.com/blog/2008/07/our-social-media-policy/" rel="nofollow">their thoughts</a> on this and other blogs.</p>
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		<title>By: Mollybob</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4462</link>
		<dc:creator>Mollybob</dc:creator>
		<pubDate>Wed, 06 May 2009 09:24:07 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4462</guid>
		<description>I really like that you&#039;ve gone to lengths to explain your policy. Initially, I read the bit about employees disclosing who they are everywhere and thought it was over the top, but after reading your explanation, I absolutely agree with you. We are all in a public forum, and it is important to have an awareness of that when writing something. It would also be too easy to point the finger at someone for not disclosing (indeed, I have done so loudly and publicly before). I like that you&#039;re trying to do the right thing, and rather than be scared of social media, have accepted that it&#039;s there and needs to be managed per se. 

Did any employees have a say in developing the policy with you?</description>
		<content:encoded><![CDATA[<p>I really like that you&#8217;ve gone to lengths to explain your policy. Initially, I read the bit about employees disclosing who they are everywhere and thought it was over the top, but after reading your explanation, I absolutely agree with you. We are all in a public forum, and it is important to have an awareness of that when writing something. It would also be too easy to point the finger at someone for not disclosing (indeed, I have done so loudly and publicly before). I like that you&#8217;re trying to do the right thing, and rather than be scared of social media, have accepted that it&#8217;s there and needs to be managed per se. </p>
<p>Did any employees have a say in developing the policy with you?</p>
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		<title>By: Mia D</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4401</link>
		<dc:creator>Mia D</dc:creator>
		<pubDate>Sat, 28 Mar 2009 14:55:56 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4401</guid>
		<description>Mat,
You&#039;ve written a very insightful piece and this is a fascinating debate. There are many potential issues with employees disclosing company affiliation on personal social accounts. The first is relevancy, would you wear a badge with your company name even when you go to the mall or on vacation? Probably not because it&#039;s not relevant to the situation and everyone has a right to their personal life and privacy. 
Blanket disclosures like that can also exponentially increase the company&#039;s exposure to liability and there maybe some employee activities that the company doesn&#039;t want to be associated with. I am in favor of disclosing company affiliation only when a) representing the company and/or b)where there is conflict of interest and/or c) potential impact on key stakeholder</description>
		<content:encoded><![CDATA[<p>Mat,<br />
You&#8217;ve written a very insightful piece and this is a fascinating debate. There are many potential issues with employees disclosing company affiliation on personal social accounts. The first is relevancy, would you wear a badge with your company name even when you go to the mall or on vacation? Probably not because it&#8217;s not relevant to the situation and everyone has a right to their personal life and privacy.<br />
Blanket disclosures like that can also exponentially increase the company&#8217;s exposure to liability and there maybe some employee activities that the company doesn&#8217;t want to be associated with. I am in favor of disclosing company affiliation only when a) representing the company and/or b)where there is conflict of interest and/or c) potential impact on key stakeholder</p>
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		<title>By: Joe Cardillo</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4374</link>
		<dc:creator>Joe Cardillo</dc:creator>
		<pubDate>Thu, 19 Mar 2009 05:01:41 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4374</guid>
		<description>Mat I&#039;d say you hit on the exact heart of things when you said it&#039;s about perception. If there&#039;s anything that drives social media it&#039;s perception (often referred to as reputation). The recent Skittles stunt is a good example. Honestly I&#039;d say it wasn&#039;t incredibly interesting or smart, and who knows what the value of having Twitter traffic go through your site is as opposed to regular search engine/other random traffic. 

But the perception on Twitter from many users was that while poorly executed, they really liked that Skittles was trying to get into social media and relate to people who are savvy social media wise. So there was a level of respect, which leads to opinions and impressions being formed, and a reputation for &quot;being for the people.&quot;

So when you talk about social media guidelines, you&#039;re talking partly about managing how people perceive you. We do that every day anyway, why should our social media or work selves be exempt?</description>
		<content:encoded><![CDATA[<p>Mat I&#8217;d say you hit on the exact heart of things when you said it&#8217;s about perception. If there&#8217;s anything that drives social media it&#8217;s perception (often referred to as reputation). The recent Skittles stunt is a good example. Honestly I&#8217;d say it wasn&#8217;t incredibly interesting or smart, and who knows what the value of having Twitter traffic go through your site is as opposed to regular search engine/other random traffic. </p>
<p>But the perception on Twitter from many users was that while poorly executed, they really liked that Skittles was trying to get into social media and relate to people who are savvy social media wise. So there was a level of respect, which leads to opinions and impressions being formed, and a reputation for &#8220;being for the people.&#8221;</p>
<p>So when you talk about social media guidelines, you&#8217;re talking partly about managing how people perceive you. We do that every day anyway, why should our social media or work selves be exempt?</p>
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		<title>By: Mat Morrison</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4371</link>
		<dc:creator>Mat Morrison</dc:creator>
		<pubDate>Wed, 18 Mar 2009 16:13:20 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4371</guid>
		<description>Christian -- notwithstanding your dreadful gag I think I have to agree with you. In fact, there&#039;s no-one here with whom I don&#039;t agree at least partially.

The clause has to go. I don&#039;t think we can have a policy that &quot;recommends&quot; or &quot;suggests&quot; -- I think things need to be pretty black and white. 

Perhaps we should abandon the policy, and just go with guidelines?</description>
		<content:encoded><![CDATA[<p>Christian &#8212; notwithstanding your dreadful gag I think I have to agree with you. In fact, there&#8217;s no-one here with whom I don&#8217;t agree at least partially.</p>
<p>The clause has to go. I don&#8217;t think we can have a policy that &#8220;recommends&#8221; or &#8220;suggests&#8221; &#8212; I think things need to be pretty black and white. </p>
<p>Perhaps we should abandon the policy, and just go with guidelines?</p>
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		<title>By: Christian</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4370</link>
		<dc:creator>Christian</dc:creator>
		<pubDate>Wed, 18 Mar 2009 15:10:25 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4370</guid>
		<description>I&#039;m tempted to agree with Danny - I think that the disclosure thing needs work. If you want to anonymously write medieval poetry on the web, then I don&#039;t believe that should be a problem - you should be able to discern when these things are and are not relevant to your profession. It&#039;s too complex a thing to sum up in a few lines, unfortunately - for example, if I am posting an entry on a forum asking whether there really is a noticeable difference between my NVidia 9800 and my old ATI X1650, should I disclose that I work for a tech PR company? In this case, no - we have no graphics cards clients, nor indeed many consumer tech clients.

On the flip side - and using your example of the person using their real name in the fetish community - it&#039;s a thorny one. Adhering to a strict &#039;declaration&#039; policy online could force them into declaring where they work - and would that work for either your company or them? After all, we are all human, we all have different interests and there is nothing wrong with belonging to a fetish community. Whether the company sees it like that is questionable, but I&#039;m certain that a company which forced its employees to act anonymously when engaging with such communities would quickly find itself mired in a fair few tribunals. I can see it now - &#039;Gag Orders for Fetish Community&#039; :P 

Unfortunately, I don&#039;t think there are any hard and fast rules. There are times when transparency is absolutely essential, but I don&#039;t think that laying those out in stone is easy, and perhaps even possible!</description>
		<content:encoded><![CDATA[<p>I&#8217;m tempted to agree with Danny &#8211; I think that the disclosure thing needs work. If you want to anonymously write medieval poetry on the web, then I don&#8217;t believe that should be a problem &#8211; you should be able to discern when these things are and are not relevant to your profession. It&#8217;s too complex a thing to sum up in a few lines, unfortunately &#8211; for example, if I am posting an entry on a forum asking whether there really is a noticeable difference between my NVidia 9800 and my old ATI X1650, should I disclose that I work for a tech PR company? In this case, no &#8211; we have no graphics cards clients, nor indeed many consumer tech clients.</p>
<p>On the flip side &#8211; and using your example of the person using their real name in the fetish community &#8211; it&#8217;s a thorny one. Adhering to a strict &#8216;declaration&#8217; policy online could force them into declaring where they work &#8211; and would that work for either your company or them? After all, we are all human, we all have different interests and there is nothing wrong with belonging to a fetish community. Whether the company sees it like that is questionable, but I&#8217;m certain that a company which forced its employees to act anonymously when engaging with such communities would quickly find itself mired in a fair few tribunals. I can see it now &#8211; &#8216;Gag Orders for Fetish Community&#8217; <img src='http://mediaczar.com/blog/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' />  </p>
<p>Unfortunately, I don&#8217;t think there are any hard and fast rules. There are times when transparency is absolutely essential, but I don&#8217;t think that laying those out in stone is easy, and perhaps even possible!</p>
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		<title>By: christopher potter</title>
		<link>http://mediaczar.com/blog/2009/03/pr-agencies-and-privacy/comment-page-1/#comment-4369</link>
		<dc:creator>christopher potter</dc:creator>
		<pubDate>Wed, 18 Mar 2009 14:13:34 +0000</pubDate>
		<guid isPermaLink="false">http://mediaczar.com/blog/?p=879#comment-4369</guid>
		<description>well, i certainly wouldn&#039;t turn one down.

but, i am a bit confused.  you said i shouldn&#039;t worry about my facebook page, but if an employee had something inappropriate on their facebook page intermingled with the statement that they work for porter novelli, wouldn&#039;t that cause a problem just as someone commenting on a blog, or writing something tasteless in their own blog? or are you making a blanket statement simply saying that anything you do online needs to be done with caution and with the best interest of porter novelli at mind?</description>
		<content:encoded><![CDATA[<p>well, i certainly wouldn&#8217;t turn one down.</p>
<p>but, i am a bit confused.  you said i shouldn&#8217;t worry about my facebook page, but if an employee had something inappropriate on their facebook page intermingled with the statement that they work for porter novelli, wouldn&#8217;t that cause a problem just as someone commenting on a blog, or writing something tasteless in their own blog? or are you making a blanket statement simply saying that anything you do online needs to be done with caution and with the best interest of porter novelli at mind?</p>
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